Support and Maintenance
|Technical Support is approximately 20% of the
initial product cost and is payable upon initial product purchase.
Each year thereafter we send out an
Annual Technical Support and Maintenance Invoice to each end user
who has one of our software products (for example our Chrysler
EBMX Software Interface into Chrysler's EBMX computer system). If
the Invoice is paid you are entitled to on-going telephone support
(e.g., re-installation help, system tweaking, etc.), along with any
new software updates.
the Invoice is NOT paid when we send Invoices in the following years
and we are called for support, your company will be required to pay back
support plus a $500 reinstatement fee.
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belong to their respective companies. Copyright © 1996 - 2014 CTI
Communications, a Division of Consul Tec, Inc. All Rights Reserved. CTI
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